Frequently Asked Questions
Review our "Competition Schedule" on the Pro Tan® website. Here, you will see all the contests where the Pro Tan® Professional Spray Tanning Team or Certified Affiliates are the Official Tanning Provider. Direct links to book your tan are beside each contest's name.
You can also find your contest by clicking the "Book Your Tan" link or by looking under "Shop" and "Spray Tan Events."
If you do not see your contest, visit our D.I.Y. Tanning Kit page, where you can find a variety of pre-packaged kits that provide you with everything you need for your contest.
Each kit comes with a step-by-step guide to educate you on proper application steps.
For further questions, you can e-mail email@example.com, where a Pro Tan® Product Expert will assist you.
Our standard tanning package is the most common package purchased.
It consists of one application of the Overnight Competition Color the day/evening before the contest and one application of the Instant Top Coat Bronzer the morning of the contest.
The need for additional applications is based on your natural skin tone and desired final result.
Should you need an additional base coat application, you may opt to purchase at checkout. Please note that base coat applications must be spaced for 3-4 hours for optimal development.
For further questions, you can e-mail firstname.lastname@example.org with a photo of your natural skin tone, and a Pro Tan® Product Expert will assist you.
Our team of experts will schedule your tanning time based on the information provided when you purchased your tanning package.
Tanning times are e-mailed to the e-mail address provided at checkout one week before your contest.
You will be notified of the tanning location and all pertinent information in this e-mail.
If you did not register for your tanning package online, please visit a member of our staff at the tanning check-in table for scheduling.
A late fee of $25 will be added to your tanning package total. Please note, the late fee price may vary, especially at larger National Level events.
All purchased tanning packages include backstage services like color touch-ups, oil, and glue. Pro Tan® staff members are in designated backstage areas 45 minutes before the show beginning and do not leave until the last athlete crosses the stage for both pre-judging and final shows.
For athletes who do not purchase a tanning package but wish to be serviced backstage by the Pro Tan® staff can do so at a service charge payable upon the desired service.
You should wear dark, loose-fitting clothing to your appointment with no tight elastics. We recommend 100% cotton. Undergarments should be avoided post-tanning. Pro Tan® post-tan apparel like our famous “Tan & Chill” shirts are available for purchase at the check-in desk.
There may be remaining cosmetic bronzers on your clothing post-tan but will more than likely be removed once washed. It is recommended not to wear any apparel of significant value to your tanning appointment.
You may place your belongings next to your tent when tanning; however, Pro Tan® does not recommend bringing valuable items to your tanning appointment as we will not be held liable for your property. We recommend leaving all jewelry in a safe place like your room safe or at home.
It would be best if you did not rinse unless your tanning technician advises you differently.
Pro Tan® offers a variety of products that assist you in preparing your skin. The most highly recommended product is Get Buffed®, a pre-tan exfoliator with skin-balancing properties.
Begin using Get Buffed® each day one week before tanning. Do not harshly exfoliate the skin. Do not exfoliate less than 6 hours before your tanning appointment.
While you will be left with a natural, brown suntan color post-contest, you can aid the removal of the tan by using our Sunless Tan Remover as well as Get Buffed®.
For any reason that you may need an additional application, visit our check-in table, where a Manager will assist you with booking an additional appointment.
On-site additional applications are $35 USD and can be scheduled immediately. Please note, additional spray tan appointments are not available after pre-judging.
Orders placed before 2:00 pm EST should ship the same day; however, delays can occur based on order traffic.
Our standard shipping option is via USPS Priority Mail which delivers within 2-5 business days. Please plan accordingly based on when you will need your products.
We recommend purchasing your products no later than 10 business days before your contest to ensure you receive them. Be mindful of National Holidays that close the service of the postal office.